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Help !

If you don't have an online account with us and would like to track an order that you have placed you can do so by using our track an order page.

Within this page you are required to enter two pieces of information about the order that you placed, the order id and the e-mail address. Once entered the system will locate the order and display all the details including it's status.

The order id can be found on the order confirmation e-mail that would have been sent to you instantly after placing the order. Please be aware that sometimes the e-mail may be placed into your spam folder so please check if you are having trouble locating it.

If you need the order confirmation e-mail re-sent then please contact us and we will be happy to do so.