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We offer FREE UK Mainland delivery for orders over £50! (EX VAT exclusions apply).
We offer FREE UK Mainland delivery for orders over £50! (EX VAT exclusions apply).
I had a great experience ordering from Sitebox. If you are needing spare parts and you’re unable to find the exact part online, I would definitely recommend that you email their customer service team like I did! I was over the moon to find out that they actually had the stock in the warehouse, even though online didn’t not stock it. My experience exceptional from customer service agent Charlie Day, Who gave me the Ultimate Customer service experience! Being a young girl that doesn’t know a lot about trade or parts, He was just a true professional from the very start answered all my queries and questions, with my flood of emails hahaha. We even run into an issue when I was ready to place the order and the system kept removing one of the items that I was purchasing, (system glitch, due to it being out of stock on the website) But Charlie ensured that although it would not be on my invoice, he would make sure that the warehouse put that product in my order, so paid the full amount for all products through the secured link sent and Charlie made sure he followed up with an email confirming all the my items to give me some reassurance. although being wary, when the order came ofcourse, everything was there just as he had promised. Sitebox should be really Proud of their staff. as I am not an easy person when it comes to trusting what someone says when spending money on goods, having over 16 years in customer service myself, but Charlie was able to reassure me, and Fulfil whatever he said he would, which made me comfortable to do the order. The parts are exactly what I hope they would be and I finally have a new hose for my air-conditioning unit!! and with this UK Heat! I am over the moon. Thanks Sitebox and Charlie Day!
View Review OnlineOrder and goods came on time. Pleased with the quality.
View Review OnlineMy communications with Sitebox were handled promptly and effectively; the sales team were responded to my queries with professionalism and civility. Sitebox prices seem very competitive - the ordering process was well structured and my order was delivered speedily and on time.
View Review OnlineGood communication on order status Was delivered as promised all at a very competitive price.
View Review Onlinevery fast response and delivery also you don't have 25mm staples and I'm waiting for refund kind regards
View Review OnlineThe brush cutter arrived on the day stated and was as expected. I'm satisfied with both the service and the product.
View Review OnlineEverything was fast and efficient. Great service great price. 👍
View Review OnlineGreat pre-order customer service followed by efficient handling of the order. The items arrived promptly and well packaged. All as expected and a great price as well. 100% satisfied.
View Review OnlineOrdered item. Goods arrived no problem, no damage.
View Review OnlineEasy to navigate website. Excellent quality of product. Good communication regarding delivery which was on time
View Review OnlineI ordered a Mig Welder early evening on Monday because I was going away the next day Tuesday. Hoping my Welder would turn up on Wednesday and sure enough at 11.00am it arrived. What a fantastic service and the website was really easy to navigate. 10/10.
View Review OnlineItem was delivered quickly and works great
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