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Warranties

Warranties

All products are supplied subject to the manufacturers warranty terms. If your products manufacturer isn't listed below and you require information regarding it then please contact us and we will find out for you.

Sitebox Ltd reserve the right the replace a faulty product with a substitute of equivalent value or to refund the original purchase price. No claim is accepted where products have been used for a purpose for which they are not intended, fitted correctly, not maintained to the manufacturers recommended standards, have failed due to fair wear and tear or have been misused or abused.

If you are outside of the UK then in some circumstances warranties can differ. Please contact us for more information regarding this if you are concerned about your warranty for use outside of the UK.


Abloy Warranty

5 year warranty on all products.


Alfra UK Warranty

All machines come with a one year warranty and all spare parts that are fixed as part of a repair come with a three month warranty.


Arbortech Warranty

The warranty period for any new tool is 12 months from point of purchase.

No extensions available.


Armorgard Warranty

1 year standard warranty on all products.

Asgard Warranty

Asgard offer a 10 year warranty on all Asgard sheds. Click here for more information

Barton Storage Warranty


BE Pressure Supply Warranty

BE Pressure Supply Inc warrants as limited herein only to the end-user original purchaser of the Pressure Washer or Generator to which this limited warranty, that the Pressure Washer or Generator shall be free of defects in material and workmanship for a period of (i) one year if purchased by a retail consumer for regular domestic usage; or (ii) 90 days if purchased for professional, commercial, industrial or rental usage, in each case freom the date of original purchase, subject to certain exceptions and limitations stated below:

Please click here for more information.


Belle Warranty

Altrad Belle shall at its option repair or replace free of charge any item which fails, where it is shown to the company's reasonable satisfaction that such failure or failures have resulted from the company's faulty design, workmanship or material defect, and provided further that in respect parts not of the company's manufacture. The company can give to the customer only such guarantee as the manufacturer gives to the company. The repaired or replacement part or parts shall be supplied free of charge but the company's liability as to delivery and fitting or other expense shall be limited to carriage paid in the U.K or F.O.B U.K port.

The defective part shall become the property of the company and shall be held to its order. Altrad Belle accepts no responsibility for any consequential costs incurred through loss of use or any other charges or costs whatsoever resulting from a warrantable failure.

This warranty is given, subject to certain obligations undertaken by the owner as described in this document.

Period of warranty for all products - manufactured and supplied by Altrad Belle carry an eighteen month warranty from date of invoice to dealer or twelve months from date of sale to customer whichever occurs first.

Period of warranty for replacement parts - manufactured and supplied by Altrad Belle will carry a Warranty to the end of the duration of the machines warranty period.

Period of warranty for new parts - manufactured and supplied by Altrad Belle carry a three month warranty from date of invoice.


BenditNow Warranty

All products carry the standard Benditnow guarantees free from manufacturing defects for 12 months.

Click here for more information.


Birchwood Warranty

1 year warranty on all Birchwood manufactured products.

Black & Decker Warranty

Black & Decker is confident of the quality of its products and offers an outstanding guarantee for professional users of the product. This guarantee statement is in addition to, and in no way prejudices your contractual rights. The guarantee is valid within the territories of the Member States of the European Union and the European Free Trade Area.

If your Black & Decker product becomes defective due to faulty materials or lack of conformity within 24 months from the date of purchase, Black & Decker guarantees to replace all defective parts, repair products, subjected to fair wear and tear, to make sure of the minimum inconvenience to the customer, unless, the product has not been used for trade, professional or hire purposes, the product has been subject to misuse or neglect or the product has sustained damage through foreign objects, substances or accidents. In order to make a claim, you will need to submit proof of purchase and your product must display the CE mark.

Black & Decker Warranty Policy


Bosch Warranty

Bosch Blue Power Tools

Professional Bosch power tools and lithium-ion batteries including chargers meet the highest quality demands. For this reason, we offer you a special service package. And it's free.

3-year warranty for power tools. This applies to all professional blue power tools and measuring instruments from Bosch. The warranty excludes high-frequency tools, production cordless screwdrivers and pneumatic tools, supplied accessories, battery packs and chargers.

2-year Premium Service for batteries and chargers. This applies to all professional blue Bosch lithium-ion batteries including chargers. If a defect occurs on a registered battery or charger during the term of the Battery Premium Service due to a material or manufacturing fault or due to wear, Bosch will replace it (possibly with a later model). Replaced batteries or chargers shall become the property of Bosch.

All you have to do is register your tool, lithium-ion battery or charger online within four weeks of purchase. The term of the warranty or service begins on the date of purchase.

Click here fore more Bosch warranty information.

Click here to register your Bosch product for warranty.

Bosch Green Garden Tools

Bosch gives you a two-year warranty on tools used for domestic purposes. During this period, our Repair Service including shipping of your faulty tool are free of charge.

Please note proof of purchase for the product will be required in order to make a warranty claim.

All Bosch Garden products come with a 2 year warranty, excluding batteries and chargers which are covered by a 12 month warranty.


Butts of Bawtry Warranty

12 Month Warranty

Carroll and Meynell Warranty

Carroll and Meynell over a standard one years guarantee on all products. No extended guarantee available.


Clarke Warranty

Standard 1 year warranty on all products. See here for more extensive information.

Collomix Warranty

Standard 2 year warranty.

Defender Warranty

1 year warranty on all Defender manufactured products.

DeWalt Warranty

30 DAY No Risk Satisfaction If you are not completely satisfied with the Performance of Your DEWALT product, simply return it within 30 days, complete as purchased, to the point of purchase, for a full refund or exchange. Proof of purchase must be produced. Excludes accessories or spare parts unless failed under warranty.

1 Year Free Service Contract If you need maintenance or service for your DEWALT product in the 12 months following purchase, it will be undertaken free of charge at an authorised DEWALT repair agent. Proof of purchase must be produced. Includes Labour. Excludes accessories or spare parts unless failed under warranty.

1 Year Full Warranty If your DEWALT product becomes defective due to faulty materials or workmanship within 12 months from the date of purchase, DEWALT guarantees to replace all defective parts free of charge - or at our discretion - replace the unit free of charge provided that, the product has not been misused, the product has been subject to fair wear and tear, repairs have not been attempted by unauthorised persons and proof of purchase is produced.

In order to make a claim, you will need to submit proof of purchase to the seller or an authorised DEWALT repair agent, and the product must display the CE mark.


Draper Warranty

2 years on Power tools and 1 year on air tools, pressure washers, compressors, pumps, generators, petrol items and battery chargers. See Drapers website for more information.

Ebac Ltd Warranty

1 year warranty if you register your product.

Click here to register


EDX Warranty

1 year warranty

Evolution Power Tools Warranty

Evolution Products come with the following warranties.

Any questions please ask.

Evolution Build Products

3 Year Warranty Items

RAGE 185mm Multipurpose Circular Saw - Product Code: RAGE11851 (110v) / RAGE11852 (230v)

RAGE-B 185mm Multipurpose Circular Saw - Product Code: 041-0001A (110v) / 041-0002A (230v)

RAGE230 230mm Multipurpose Circular Saw - Product Code: RAGE12301 (110v) / RAGE12302 (230v)

RAGE2 355mm Multipurpose Cut Off Saw - Product Code: 085-0002 (110v) / 085-0001 (230v)

RAGE4 185mm Multipurpose Advan-Saw - Product Code : RAGE41851 (110v) / RAGE41852 (230v)

RAGE3-DB 255mm Multipurpose Double Bevel Sliding Mitre Saw - Product Code: RAGE3255DB1 (110v) / RAGE3255DB2 (230v)

RAGE3 255mm Multipurpose Sliding Mitre Saw - Product Code: 040-0002A (110v) / 040-0001A (230v)

RAGE3-S 210mm Multipurpose Sliding Mitre Saw - Product Code: 030-0002A (110v) / 030-0001A (230v)

RAGE3-S300 210mm Multipurpose Sliding Mitre Saw - Product Code: RAGE3S3001 (110v) / RAGE3S3002 (230v)

MITRE SAW STAND With Extensions - Product Code: MITRESTAND800

RAGE3-B 210mm Multipurpose Compound Mitre Saw - Product Code: RAGE3B2101 (110v) / RAGE3B2102 (230v)

RAGE5 255mm Multipurpose Table Saw - Product Code: RAGE52551 (110v) / RAGE52552 (230v)

2 Year Warranty Items

RAGE7-S 710w Multipurpose Jigsaw - Product Code: 075-0002 (230v)

RAGE8 Reciprocating Saw - Product Code: 045-0002 (110v) / 045-0001 (230v)

HULK Petrol 400 x 320mm Compaction Plate - Product Code: COMPACT24HP

HULK Electro 400 x 320mm Compaction Plate 780w Electric Motor - Product Code: COMPACT230V

305mm Electric Disc Cutter 2400w - Product Code: DISCCUT3051 (110v) / DISCCUT3052 (230v)

HDG200 2000w Digital Heat Gun - Product Code: HDG2002

TWISTER 1100w Variable Speed Mixer - Product Code: TWISTER1 (110v) / TWISTER2 (230v)

18v Li-Ion Multipurpose Jigsaw - Product Code: RAGE7218V2

SDS4-800 2kg 4-Function SDS Drill - Product Code: SDS48001 (110v) / SDS48002 (230v)

280w Mini Belt Sander - Product Code: MINIBELTSANDER2

400w File Sander - Product Code: FILESANDER2

EvoSystem EVO200 6.5hp Engine Unit / EvoSystem GT600 6hp Engine Unit - Product Code: EVOSYSENG / EVOSYSENGMIT

EvoSystem Outputs - Product Code: EVOSYSGEN/ EVOSYSJETWASH / EVOSYSPUMP

Evolution Project Products

3 Year Warranty Items

FURY 185mm Multipurpose Circular Saw - Product Code: 041-0006

FURY3-XL 255mm Multipurpose Sliding Mitre Saw - Product Code: FURY32552

FURY3 210mm Multipurpose Sliding Mitre Saw - Product Code: 030-0006A

FURY3-B 210mm Multipurpose Compound Mitre Saw - Product Code: FURY3B2102

FURY5 255mm Multipurpose Table Saw - Product Code: FURY52552

FURY6 210mm Multipurpose Mitre / Table Saw - Product Code: FURY62102

SDS4 4-Function SDS Drill - Product Code: SDS42

Evolution Steel Products

3 Year Warranty Items

EVOSAW180HD TCT Circular Saw - Product Code: EVO1801 (110v) / EVO1802 (230v)

EVOSAW230 TCT Circular Saw - Product Code: EVO230X1 (110v) / EVO230X2 (230v)

EVOSAW355 TCT Cut Off Saw - Product Code: 080-0002 (110v) / 080-0001 (230v)

EVOMAG42 42mm Magnetic Drill - Product Code: 095-0002 (110v) / 095-0001 (230v)

EVOMAG28 28mm Magnetic Drill - Product Code: 090-0002 (110v) / 090-0001 (230v)


Ezicat Warranty

Standard 1 year warranty.

Feider Machines Warranty

2 year warranty

Fein Warranty


Festool Warranty

All Festool customers automatically receive a 24 month manufacturer's guarantee when purchasing their power tool. This warranty is independent from any other agreements. You are entitled to a free extended warranty (1 year + 2 years = 3 years) for your Festool power tool by completing registration form.

Click here and follow the simple steps to register your Festool power tool and benefit from an additional 2 years warranty - free of charge.

Click here to view the full warranty information


Flex Warranty

2 year manufacturer’s warranty

Flood-It Warranty

2 year warranty

Fox Warranty

Fox power tools come with a standard 3 year warranty on all power tools except the paddle mixers. The first year covers parts and labour and the second and third years cover just parts.

Fox Paddle Mixers come with a one year warranty and covers parts and labour.

Fox warranties are not covered if the item is used outside the UK.


GMC Warranty

30 day warranty unless registered after which it extends to a full 2 years. See more information here.

Golz Warranty

2 year warranty

Helly Hansen Warranty

Helly Hansen warranty is 2 years but this warranty does not cover garments damaged due to an accident, improper care, negligence or normal wear and tear.

Hitachi Warranty

Three (3) Year Extended Lithium Ion Tool Warranty on certain products. Follow this link for more information.

Honda Warranty

1 year warranty on Honda products.

Hyundai Warranty

The following warranties apply to Hyundai Power Equipment in the UK

To activate your Warranty, register online at http://hyundaipowerequipment.co.uk/support/warranty-registration/ or call Genpower on 01646 687880 option 2

Hyundai Leisure Equipment (HY1000Si, HY2000S(E)I, HY3000S(E)I, HY3600SEi including LPG Models)

Leisure generators are warranted to be free of defects in materials and workmanship for two years from the original date of purchase. This limited warranty guarantees that any defective parts will be repaired or replaced, at the discretion of Genpower Ltd.

Leisure / Residential Use:

2-Year Limited Warranty, provides parts, labour and return carriage for the first year and parts only for the second year. Warranty period is effective as of the date of purchase.

Commercial Use:

1-year Limited Warranty, 90-day for hire/rental use providing parts, labour and return carriage. Warranty period is effective as of the date of purchase. N.B. Leisure generators are not recommended for every day commercial use.

Hyundai Garden Machinery (Mowers, Brush cutters and Trimmers, Hedge cutters, Chainsaws, Leaf Blowers, Tiller, Electric water pumps and 36V Li range)

Products are warranted to be free of defects in materials and workmanship for two years from the original date of purchase. This limited warranty guarantees that any defective parts will be repaired or replaced at the discretion of Genpower Ltd.

Residential / DIY use:

2-Year Limited Warranty, provides parts, labour and return carriage for the first year and parts only for the second year. Warranty period is effective as of the date of purchase.

Commercial Use:

1-year Limited Warranty, 90-day for hire/rental use providing parts, labour and return carriage. Warranty period is effective as of the date of purchase.

Hyundai Power Equipment (3000rpm Petrol and diesel generators, Air compressors, Petrol and Diesel Water pumps, Pressure washers, Light construction equipment and petrol engines)

Products are warranted to be free of defects in materials and workmanship for one year from the original date ofpurchase. This limited warranty guarantees that any defective parts will be repaired or replaced at the discretion of Genpower Ltd.

Residential / DIY use:

1-year / 1000 hours Limited Warranty, 90-day for hire/rental use providing parts, labour and return carriage. Warranty period is effective as of the date of purchase.

Commercial Use:

1-year / 1000 hours Limited Warranty, 90-day for hire/rental use providing parts, labour and return carriage. Warranty period is effective as of the date of purchase.

IMPORTANT - ALL PRODUCTS

(It is advisable to keep the original packaging for the below)

In the event of a product failure firstly contact Genpower Ltd. Once the fault is established and cannot be solved on site, we will arrange collection of the machine (Highlands & Islands may incur a surcharge) or authorise a local dealer repair (please note if the fault is established to be non warranty or the machine is found to be out of warranty charges will apply)

If the machine is being returned it is the customer’s responsibility to drain the machine of all fluids*, to package the machine securely and to print and affix the returns number we supply via email to the package. The courier will supply the shipping documentation upon collection. The repair or replacement of a machine will take place within a reasonable period of time during weekday business hours.

Parts Only Supply

If the machine can be repaired on site we can send out replacement parts under the terms of the warranty. To achieve this we must have photographic evidence of the faulty part highlighting the defect, or have the old part returned to us.

If we are to send out a new part before we have either the faulty part or photographic evidence we will charge for the new part. When we receive the faulty part back we will test the part, if the part is found to be faulty due to a manufacturing defect we will then refund the purchase price and shipping of the replacement.

The warranty coverage is continual from the initial date of purchase and does not restart at anytime under any circumstances. This limited warranty is valid only when the machine receives all necessary preventative maintenance and servicing as described in the Hyundai User Manual. This warranty covers machine used and operated within the UK mainland only.

Not covered by this Limited Warranty:

  1. Normal wear and tear.
  2. Damage caused by a lack of maintenance as described in the Hyundai User Manual.
  3. Damage caused by accidents, impact, improper installation or storage.
  4. Damage caused by water ingestion, submersion, or external water damage.
  5. Damage or non-performance caused by operation of the machine in a marine application.
  6. Damage caused by operation with improper pressure, conditions, or modifications contrary to published specifications.
  7. Items not supplied by Hyundai, such as, but not limited to, external wiring, filters, etc.
  8. Repairs made during the warranty period without first obtaining approval from Genpower Ltd.
  9. Service items, such as spark plugs, filters.
  10. Wearing items such as recoil start units, brushes, bearings, hoses, seals, wheels/tyres, lances, batteries, cables, blades, trimmer heads, straps, belts etc.
  11. AVRs are not covered under warranty, as these can be damaged by stopping the generator when under full load.
  12. Fuel related faults caused by stale petrol or contaminated petrol or diesel.
  13. Damaged caused during transit, unless signed for by customer as ‘damaged’ and reported immediately to Genpower.
  14. Damage caused by under-loading or over-loading a generator.

*If fuel or oil is left in the machine the courier we use to collect the machine may quarantine the machine delaying delivery. In some cases Genpower may incur an additional charge which will be passed onto you.


Hyundai 1500rpm diesel generator 24 month limited warranty (effective from 01/12/2012)

All Hyundai 1500rpm diesel generators are covered by a 12 month, 1000 hour parts and labour warranty.

This can be extended to 24 months, for standby use, maximum 500 hours per year. The 2nd year warranty is a parts only warranty. To activate the second year warranty, a fully completed service record sheet must be received by Genpower Ltd within 1 month of the start of the 2nd year.

This warranty applies to all Hyundai 1500rpm diesel generators imported into the UK by Genpower Ltd.

Warranty will start from the date of delivery to the first user, or 12 months after Genpower sells the generator to it's customer, whichever is first.

Genpower's responsibilities:

Genpower will cover the generator set against manufacturing defects only.

If the user has bought the machine with standard warranty, we will in the first 12 months if necessary, send an engineer, or arrange collection of the machine at our discretion to repair or replace the faulty item.

The above engineer call out is limited to normal working hours and availability of the engineer. We will provide one call out up to 250 miles round trip and 4 hours travelling from the nearest engineer. Subsequent call outs and/or collections/deliveries are chargeable.

If a call out or collection/delivery is undertaken and the fault is found to be a non-warranty fault, this will be chargeable to the customer along with the parts and labour costs associated with this.

The Hyundai Generator User's responsibilities:

The User is responsible for:

  • Installing, operating and maintaining the generator set in accordance with the manufacturer’s instructions.
  • Returning the Warranty Registration Form within one month of delivery.
  • Ensuring initial start-up is performed by an authorised representative of the company or it's dealers. In exceptional circumstances, said start-up will be waived but only if a Pre-Delivery Inspection has been completed.
  • Making the equipment available for repair as soon as the defect has become apparent.
  • Accepting the Company’s sole judgement as to whether the faulty part is defective in material or workmanship.
  • Labour costs, including costs to disconnect the product from and reconnect the product to it’s attached equipment, mountings and support systems.
  • The costs and risks for transport/shipping and other charges associated with the replacement of the repair parts
  • Any costs in excess of the purchase price of the product.
  • Other miscellaneous costs including but not limited to courier, travel, mileage, lodging, taxes, telephone calls, overtime, etc., except as stated under “Genpower's Responsibilities.”
  • Completing any outstanding payments for the purchase of equipment, parts or services relating to the equipment under warranty.

What the warranty does not cover:

  1. Damage, malfunctions or failures resulting from accidents, abuse, misuse, modifications, alteration, improper servicing, or lack of servicing, as set out in user manual.
  2. Normal maintenance services or replacement of maintenance items such as light bulbs, preheater plugs, indicator and resistant coils, filter elements, lubricants, oils, coolant, belts, hoses, batteries.
  3. Installation of replacement parts, unless originally installed by an authorised Hyundai Generator Distributor or Dealer.
  4. Non-genuine Hyundai parts.
  5. Any engines damaged by use of ether or any starting aid, or greater than a 50/50% solution of antifreeze and water.
  6. Injector nozzle wear or any engine damage caused by injector nozzle wear or sticking.
  7. Injector pump wear or any engine damage caused by injector pump wear.
  8. Damage caused by water or contaminated oil, fuel or air, entering the machine due to any cause.
  9. Damage caused by adverse weather conditions, such as extreme hot or cold temperatures, water ingress or salt corrosion in marine environment etc.
  10. Used machines or components.
  11. Any damage caused by overheating that is not a direct result of a defect in materials or workmanship.
  12. Damage caused to any component due to underload of the diesel engine or generator.
  13. Damage caused to any component due to overload of the diesel engine or generator.
  14. Normal wear and tear.
  15. Damage caused by running the machine above its rated output for extended periods.
  16. Certain areas of the UK, such as Highlands and Islands may incur a surcharge for the engineer's travelling time or collection/delivery charge.

This is the only warranty on our products

We neither assume nor authorise anyone to assume for us any other warranty. The Hyundai Distributor/ Dealer has no authority to make any representation or promise on behalf of Genpower Ltd or to modify the terms or limitations of this warranty in any way.

Limitations on our responsibility with respect to products used by consumers, personal, householders or for hire, commercial, industrial or agricultural purposes.

This warranty is in lieu of all other warranties, express or implied, and of any other obligations or liability on our part. Implied warranties of merchantability and fitness for a particular purpose are excluded. Our responsibility for any and all losses and damages resulting from any cause whatsoever, including our negligence, alleged damage or defective goods, whether such defects are discoverable or latent, shall be limited to the repair or replacement of defective parts as stated above. In no event will we be liable for loss of use, loss of profits, loss of or damage to other property, inconvenience, commercial loss, or other special, incidental or consequential damages whatsoever.


ITW Warranty

2 year warranty on all tools not consumables or accessories.

JSP Warranty

1 year warranty on Powercaps and Jetstreams only.

Karcher Warranty


Ladder Safety Devices Warranty

All Ladder Safety Devices come with a 1 year warranty.

The Hedgemaster however comes with a 3 year warranty and the Stairmaster with a 10 year warranty.


Leica Warranty

Standard 2 year warranty but can be extended to 3 years if registered. See here to register or for more information.

Makita Warranty

Every Makita product is thoroughly inspected before they leave the factory and can be guaranteed to be free of defects, in both workmanship and materials, for a period of one year beginning the date of the products original purchase.

The warranty period of your Makita tool may be extended to an additional 2 years.

Click here to view the warranties terms and conditions

Click here to register your Makita tool


Marcrist Warranty

Marcrist offer a lifetime warranty and 5 years servicing for registered products. See here for more information.

Metabo Warranty


Milwaukee Warranty

The end user warranty period is 12 months and begins on the date that the unit was purchased. This must be documented by an invoice or other proof of purchase. Products in the hire industry are excluded from this 12 month warranty.

Warranties can be extended on tools purchased from 2008 in the countries listed at http://service.milwaukee-et.com to 3 years provided that the end consumers register their newly acquired tools for the extended warranty online within four weeks of the date of purchase.

A warranty repair is free of charge. It does not constitute an extension or a new start of the warranty period. Exchanged parts become our property. In some countries delivery charges or postage will have to be paid by the sender.

Click here for more information

Click here to register for an extended warranty.


Mustang Tools Warranty

1 year warranty on all tools.

Nightsearcher Warranty

Nightsearcher offer a 1 year warranty on all products. See the Nightsearcher website for more information,

Numatic Warranty

Check here for the different warranties available. See more information here

PACT Services Warranty

PACT services give 12 months warranty which covers labour and parts but excludes wear and abuse.


Panasonic Warranty

On all tools the warranty is 1 year extended to 3 years if registered.

Paslode Warranty

2 year warranty on all tools not consumables or accessories.

PopUp Products Warranty

Warranties are product specific. Please click here to find out.

Queue Solutions Warranty

3 year warranty on all products

Quickbuild Warranty

The Quickbuild Product Warranties are 10 years Undamaged. By that it means the galvanising has not been damaged or the floor Is not seating in water and the roof is clear of all leafs as they block the roof ventilation.

Radiodetection Warranty

SPX / Radiodetection offer a standard 1 year warranty to all their units.

This warranty can be extended to 3 years by registering within 3 months of purchase.

Please follow the link below to learn more and register.

http://www.spx.com/en/radiodetection/support/extended-warranty/


Rhino Warranty

1 year warranty on all Rhino manufactured products.

Robomow Warranty

Between 2 and 3 years depending upon the model and registration. See here for registration information.

Rotabroach Warranty


SANLI Warranty

2 year manufacturer warranty. See here for more information.

SCH Supplies Limited Warranty

All SCH products come with a standard 1 year warranty.

Please click the following link for more information

http://www.schsupplies.co.uk/page/customer-services


Scruffs Warranty

Scruffs clothing & boots have no warranty on them as they are Wear & Tear items. Scruffs work an a inspection purpose, the information they require to advise credit/replacement is the following: 1) Style of goods (An image of the label within the boot/garment, They require this for the batch number and part number). 2) Purchase order number & proof of Sale (The our customer has purchased this on & a proof of sale to their customer stating the date purchased). 3) What environment/trade the garment/boots have been worn in? 4) A clear photo of the goods where we can assess the fault advised 5) If replacement is required or just a credit.

Sealey Warranty

All Sealey products are covered by a minimum 1 year parts and labour guarantee. Hand Tools are covered by a no-quibble lifetime guarantee against manufacturing defects. Guarantees on our Premier Air Tools and Welding Transformers are conditional on completion and return of a simple registration guarantee card.

Lifetime Guarantee on Hand Tools Lifetime replacement warranty on all of our hand tool ranges. No quibble guarantee also covers individual items within sets. Excludes TRX-Star* T40 bits, breaker bar knuckles, drill bits, blades and engineering taps and dies.

5 Year Guarantee on All-Steel Vices 5-Year replacement parts warranty conditional on registering your purchase with us on a Guarantee Card. 2-Year on Economy versions.

3 Year Guarantee on Welding Transformers 3-Year parts and labour warranty on main power transformer of Arc, MIG and Spot Welders plus Plasma Cutters. Comprises 1-Year unconditional parts and labour warranty, followed by a further 2-Year parts and labour conditional on registering your purchase with us on a Guarantee Card.

2 Year Guarantee on Premier Viking 2-Year parts and labour warranty on our Premier Viking range of Jacking and Lifting equipment.

2 Year Guarantee on Premier Air Tools 2-Year parts and labour warranty. Comprises 1-Year unconditional parts and labour warranty followed by a further 1-Year parts and labour, conditional on registering your purchase with us on a Guarantee Card.


Senco Warranty


Sherpa Warranty

All Sherpa products come with a 1 year warranty.

Please contact us for more information.


Silverline Warranty

Power tools are guaranteed for 3 years and Hand tools are guaranteed forever. You have to register to be eligible for these.

Click here to register your Silverline product


Skipper Warranty

All products come with a 12 month warranty.

Please see section 8 here for more information.


Sparky Warranty

Standard 1 year warranty on all products.


Spit Warranty

2 year warranty on all tools not consumables or accessories.

Stanley Warranty

Standard 1 year warranty. See here for information.

Starke Warranty

Starke Arvid Products come with a 12 month warranty against manufacturing defects. The warranty is subject to the piece of equipment being used correctly and for the purpose designed. Some pieces of equipment have parts which are subject to wear and tear such as tyres and castors, these are not covered under the warranty.

Stihl Warranty

1 year commercial warranty

TB Davies Warranty

All TB Davies come with a standard 6 months warranty.

In some cases the warranty is longer so please give us a call to find out how long your product has on its warranty.


Telesteps Warranty

Telesteps offer a 1 year warranty on any ladder components if proof of purchase can be provided.


Terra Warranty

Standard 1 year warranty on all Terra products.

Titan Warranty

The warranty is 12 months from the date of purchase

Topcon Warranty

The warranty for all PLS tools is 3 years, as long as there is no physical damage, broken glass etc. Please contact us for more information.

Tradesafe Warranty

Standard one years warranty on all products. This includes replacement struts and castors for any site boxes. If you lose keys to any siteboxes unfortunately they will be chargeable.


Trend Warranty

All Trend products are guaranteed for 12 months (unless guarantee card or product packaging advises otherwise) from the original purchase date against any manufacturing defects leading to premature failure. We guarantee to replace all defective parts free of charge or at its discretion to replace the product free of charge.

Click here for when the guarantee will not be valid

Trend Professional Power Tools meet the highest quality standards. We offer you the opportunity to extend your warranty to three years from date of purchase free of charge. All you have to do is register your tool online within four weeks of purchase.

Click here for Extended Warranty Information


Tsurumi Pump Warranty

Standard 1 year warranty on all Tsurumi Pump products.

TT Pumps Warranty

Standard 1 year warranty on all TT Pump products.

TUV Warranty

TUV is the Germany testing house that issue most of the Certificate of Conformities for the EU so most TUV products carry this symbol. All TUV products are covered by a return to base manufacturers warrantee against component failure and manufacturing defects, obviously this does not cover wear and tear or damage. Wheels and bearings are not covered as they are wear and tear items.

Zarges Warranty

Please see individual product for Warranties.