Scruffs Warranty

Scruffs clothing & boots have no warranty on them as they are Wear & Tear items. Scruffs work an a inspection purpose, the information they require to advise credit/replacement is the following: 1) Style of goods (An image of the label within the boot/garment, They require this for the batch number and part number). 2) Purchase order number & proof of Sale (The our customer has purchased this on & a proof of sale to their customer stating the date purchased). 3) What environment/trade the garment/boots have been worn in? 4) A clear photo of the goods where we can assess the fault advised 5) If replacement is required or just a credit.

Warranties

All products are supplied subject to the manufacturers warranty terms. If your products manufacturer isn't listed below and you require information regarding it then please contact us and we will find out for you.

Sitebox Ltd reserve the right the replace a faulty product with a substitute of equivalent value or to refund the original purchase price. No claim is accepted where products have been used for a purpose for which they are not intended, fitted correctly, not maintained to the manufacturers recommended standards, have failed due to fair wear and tear or have been misused or abused.

If you are outside of the UK then in some circumstances warranties can differ. Please contact us for more information regarding this if you are concerned about your warranty for use outside of the UK.